Emergency Electrical Response
Electrical emergencies require immediate professional attention. Our 24/7 emergency service provides rapid response to restore safety and minimise disruption. We carry comprehensive stock on our vehicles and our electricians are fully qualified to diagnose and resolve urgent electrical issues.
When to Call Emergency Services
Complete Power Loss
Total loss of power to your property or part of your property that cannot be restored by resetting the consumer unit.
Burning Smells or Sparks
Any smell of burning, visible sparks from sockets or switches, or signs of overheating. These indicate serious danger and require immediate attention.
Exposed Live Wiring
Damaged cables or equipment exposing live electrical parts. Do not touch and call immediately.
Persistent Tripping
Consumer unit that trips repeatedly and cannot be reset. This indicates a serious fault that needs urgent investigation.
Water Damage to Electrics
Flooding, leaks, or water ingress affecting electrical installations or equipment.
Storm or Impact Damage
Damage to electrical installations from severe weather, vehicle impact, or other physical damage.
Our Emergency Response
Immediate Safety Assessment
We prioritise safety, isolating dangerous installations and making the site safe before commencing repairs.
Fault Diagnosis
Using professional test equipment to identify the cause of the fault quickly and accurately.
Repair or Temporary Solution
Where possible, we complete permanent repairs on site. If parts are needed, we implement safe temporary solutions to restore essential services.
Full Documentation
All emergency works are properly documented with certification provided for insurance purposes.
Commercial & Industrial Emergencies
We understand that electrical failures can severely impact business operations. Our commercial emergency service includes priority response for businesses on maintenance contracts, rapid mobilisation of additional engineers for larger issues, and coordination with facilities management teams to minimise operational disruption.
Emergency Callout Charges
Emergency callouts incur a callout fee plus labour and materials. The fee varies depending on time of day and day of week. We provide a clear quotation before commencing non-urgent works, and all charges are transparent with no hidden costs. Clients on maintenance contracts receive priority response and preferential emergency rates.