Frequently Asked Questions

Yes, we are NAPIT Approved Contractors. This means our work is regularly assessed to ensure it meets the requirements of BS 7671 (18th Edition Wiring Regulations). All our electrical installations are notified to Building Control as required and we provide appropriate certification for all works.

We are based in [City/Town] and cover [Region/County] and surrounding areas. For larger commercial and industrial projects, we are able to work further afield. Contact us to discuss your specific location.

Yes, we offer 24/7 emergency electrical services. Call 01613994742 for emergency assistance. Clients on maintenance contracts receive priority response and preferential callout rates.

You can request a quote through our online form, by email, or by phone. For straightforward work, we can often provide an indicative price over the phone. For larger projects, we arrange a site visit to assess requirements and provide a detailed written quotation.

Yes, all our work is guaranteed. Electrical installations come with our workmanship guarantee, and we also provide manufacturer warranties on materials and equipment. Specific guarantee periods depend on the type of work carried out.

An EICR (Electrical Installation Condition Report) is a detailed inspection and test of an electrical installation to identify any defects, deterioration, or dangerous conditions. It is a legal requirement for landlords and is recommended every 5 years for commercial premises and 10 years for domestic properties.

For a typical domestic property, an EICR takes 2-4 hours depending on size and complexity. Commercial premises may take longer depending on the size of the installation. We aim to minimise disruption and can schedule testing outside business hours if required.

If your EICR identifies issues, we provide a clear report explaining what needs to be addressed and the urgency. We can provide quotations for any remedial works required. Some issues may need urgent attention whilst others can be planned for the future.

Signs include old-style fuse boxes, frequent tripping, burning smells, discoloured sockets, or wiring over 30 years old. An EICR will identify whether rewiring is necessary. We can provide a free assessment if you're unsure.

Yes, in most cases. We work room by room where possible and can maintain power to essential circuits. However, there will be some disruption and you may prefer to stay elsewhere during the work, particularly during first-fix when floorboards are up.

A typical 3-bedroom house takes 5-7 days. This varies depending on property size, accessibility, and whether you want us to make good plasterwork. We provide a clear timescale when we quote for the work.

Our maintenance contracts are tailored to your needs but typically include regular inspection and testing, emergency lighting tests, planned maintenance visits, priority emergency response, and fixed-price call-outs. We design contracts to suit your specific requirements and budget.

Yes, we regularly work evenings, weekends, and nights to accommodate business operations. This is particularly common for retail installations and occupied office refurbishments. We plan work schedules to minimise disruption to your business.

Yes, all electrical work is properly certified. We provide Electrical Installation Certificates, Minor Works Certificates, and EICR reports as appropriate. All certificates are provided in both hard copy and electronic format, and we notify Building Control where required.